Important Notice

With effect from 12pm AEDT, on Friday, 24 October 2025, the Cashrewards platform was decommissioned. You will no longer be able to log into your Cashrewards account and submit a request to withdraw your cashback via My Rewards.

Some important details of which you need to be aware:

• Members who had not withdrawn by 11:59am AEDT on Friday, 24 October 2025, but had a linked bank or PayPal account, had their cashback automatically transferred to those accounts. If you have both bank and PayPal details linked, the transfer will be made to your linked bank account. Cashback is generally paid within 4-7 business days.

• PayPal withdrawals ceased at 11:59am AEDT on Friday, 24 October 2025. After this date, withdrawals will only be available to your nominated bank account.

• After 11:59am AEDT on Friday, 24 October 2025 withdrawals will only be processed manually. You will need to contact our member services team for assistance via our Help Desk Portal or email, support@cashrewards.com to submit a request to link a bank account and request to withdraw your balance.

If you need assistance, please contact Member Services through our Help Desk Portal  or via support@cashrewards.com.