Important Notice - Closure of Cashrewards

From 12pm AEST, Monday, 8 September 2025, Cashrewards ceased making offers available on its Website, App and Notifier.

See below key dates and actions following our closure. We have also set out what you need to do to access any remaining rewards in your account.

Some important details of which you need to be aware:

  • Recent transactions will continue to track and be approved or declined in the next 3 days. All transactions that are pending as at Thursday, 11 September 2025 will be approved and then you will be able to withdraw your cashback.

  • If you have any untracked or queried transactions, please submit your queries by 11:59am AEDT on Friday, 10 October 2025. All queries submitted after this date will not be assessed.

  • Please withdraw your funds by 11:59am AEDT on Friday, 24 October 2025. To withdraw your funds simply click Withdrawal in My rewards and follow the steps outlined in the FAQ's. 

  • Members who have not withdrawn by this deadline, but have a linked bank or PayPal account, will have their available funds automatically transferred to those accounts. If you have both bank and PayPal details linked, the transfer will be made to your linked bank account.

  • PayPal withdrawals will cease at 11:59am AEDT on Friday, 24 October 2025. After this date, withdrawals will only be available to your nominated bank account.

  • After 11:59am AEDT on Friday, 24 October 2025 withdrawals will only be processed manually. You will need to contact our member services team for assistance via our Help Desk Portal or email, support@cashrewards.com.

  • All withdrawal claims must be received by Friday, 12 December 2025.

If you have not submitted a request to withdraw your balance by 11:59am AEDT, Friday, 12 December 2025, we will contact you and advise how you can access your cashback.

  • For those who have gift cards, they will only remain available in your wallet until 11:59am AEDT on Friday, 24 October 2025, however they will still be accessible via email. We strongly urge all members to download any gift cards you have stored in their wallet.  

Please note we have also updated our Terms of Use, Gift Card Terms and Refer a Friend Program Promotion Terms to capture the above changes. The updated Terms, along with a summary of key changes are available here.

For more information, see our FAQs.

If you need assistance, please contact Member Services through our Help Desk Portal or via support@cashrewards.com, before the deadlines above.